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job title
Support/back office employee (f/m/d)
Description
Would you like to actively help shape the mobility solutions of tomorrow?
We offer products and services ( https://www.book-n-park.de ) so that scarce resources can be shared and used fairly in cities and municipalities. The focus is on convenient use, not ownership. We offer reservation, payment and administration solutions for everything that can be controlled electromechanically, such as parking bars, barriers, bicycle and stroller garages, parcel lockers, etc.
We attach great importance to sustainable use and primarily use standardized, reusable components. Our customers can use their resources more efficiently and easily share them with employees, guests or visitors.
We, that is Green Mobility Solutions GmbH (GMS), a startup at TU Darmstadt. On the market since 2018 and continuously growing in sales and number of employees. Started in Germany, the (customer) journey is currently continuing to Europe, are you coming on board?
Responsibilities / main tasks
- Processing support requests via email and telephone, providing solution-oriented support for our customers with technical and general concerns.
- Setting up and managing new customers in our web portal and ensuring that all relevant data is stored correctly.
- Supporting the management with administrative and organizational tasks.
Qualifications / Requirements
- Enjoy dealing with customers and a high level of service orientation
- Interest in sustainable social developments
- Understanding of high-quality products and solutions that require explanation
- Experience in customer service, support or back office preferred
- Confident use of the Internet, MS Office and common CRM systems
- Very good knowledge of spoken and written German, good knowledge of English is an advantage
- Organizational talent, strong communication skills and an independent way of working
benefits of employment
- Creative atmosphere where your feedback is welcome
- International team in a modern and growing company
- Flat hierarchies, short decision-making processes and fun in a team
- flexible choice between working in the office and mobile working
contacts
Contact Torsten Uhlig: Tel: +49 6151 / 38413-92 or job@green-mobility-solutions.de
Employer
workload
part time
Start employment
next month or by arrangement
duration of employment
unlimited
industry / trade
IT
workplace
Rundeturmstr. 10, Darmstadt, 64283, Germany
working hours
by arrangement, normally during the day on working days
release date
October 9, 2024
Date of Expiry
December 31, 2024
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